Alterra Home Loans - Building Wealth Through Homeownership
  • Home
  • Who We Are
    • Executive Team
      • Felix DeHerrera
      • Jason Madiedo
      • Miguel Narvaez
      • Ben Slayton
      • Marco Zamudio
      • Alex Urmersbach
      • Vincent White
      • Vicki Bonardi
    • Core Values
    • Where We’re Headed
    • Success Stories
      • Alexis Revis
      • Luis Lopez
      • Lennard and Barbara Yates
  • Our Products
    • Conventional Loans
    • Government Loans
    • I-TIN Products
    • Non-Conventional Loans
    • VA Loans
  • Your Local Office
  • Other
    • Careers
    • Contact Us
    • Get Pre-Approved
    • Customer Portal
    • Pronto Portal
  • My Home Loan
  • Mi Préstamo
  • Join the Team

Customer Satisfaction Survey

Home / Customer Satisfaction Survey

Alterra Mortgage
  • Home
  • Success Stories
    • Alexis Revis
    • Lennard and Barbara Yates
  • Who We Are
    • Executive Team
    • Core Values
    • Where We’re Headed
  • Our Products
    • Government Loans
    • Conventional Loans
    • Non-Conventional Loans
    • ITIN Products
  • Your Local Office
    • Branch Map
  • Contact Us
    • Get Pre-Approved
    • Join the Team
    • Manage My Loan
  • Equal Housing Opportunity
  • MLS

Alterra Group, LLC. is an Equal Housing Opportunity lender. Alterra Group, LLC. ,d/b/a  Alterra Home Loans, d/b/a Alterra Mortgage, d/b/a Alterra Home Loans Legacy, and is headquartered at 350 S. Rampart Blvd Ste 310, Las Vegas, NV 89145,

Toll Free (877)-845-4805; NMLS #133739 (www.nmlsconsumeraccess.org).

This is not an offer for extension of credit or a commitment to lend.

Alabama – Consumer Credit License #22321; Arizona Mortgage Banker License #0915860; California – Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act. – DBO Residential Mortgage Lending Act License #4131101;  Colorado Mortgage Company Registration NMLS# 133739, Regulated by the Division of Real Estate;  Connecticut Mortgage Lender License ML-133739; District of Columbia – Mortgage Dual Authority License #MLB133739;  Florida Mortgage Lender Servicer License #MLD381;  Georgia Residential Mortgage Licensee #30249;  Illinois – Illinois Residential Mortgage Licensee, License MB: 6761067;  Indiana-DFI – First Lien Mortgage Lending License 32967;  Iowa – Mortgage Banker License #2016-0093 & 2016-0094;  Kansas – Mortgage company License MC.0025464;  Kentucky – Mortgage Company License MC421149; Maryland – Mortgage Lender License #22375; Michigan – 1st  Mortgage Broker/Lender/Servicer Registrant FR0021588, 2nd Mortgage Broker/Lender/Servicer Registrant SR0021589;  Minnesota Mortgage Lender Licensee MN-MO-133739;  Missouri – Company Registration 18-2401; Nebraska – Mortgage Banker License NMLS #133739;  Nevada Mortgage Banker License #3388 & 3873; Nevada Mortgage Broker License #2916; New Hampshire Mortgage Banker License – 21713 – MB;  New Jersey Residential Mortgage Lender License NMLS#133739 – Licensed by the N.J. Department of Banking and Insurance;  New Mexico Mortgage Loan Company License – 133739 North Carolina Mortgage Lender License L-173477;  Ohio Mortgage Loan Act Certificate of Registration SM.502067.000;  Oklahoma – Mortgage Lender License MLO11324 & ML011348; Oregon Mortgage Lending License ML-4879;  Pennsylvania – Mortgage Lender License #55099 Licensed by the Department of Banking; Rhode Island Licensed Lender, NMLS 133739; South Carolina – Mortgage Lender / Servicing License MLS – 133739 & MLS – 133739 OTN #1; Tennessee Mortgage Lender License 131625; Texas-SML Mortgage Banker Registration NMLS #133739, Virginia NMLS ID #133739 (www.nmlsconsumeraccess.org);  Washington Consumer Loan Company License CL-133739; Wisconsin – Mortgage Banker License  133739BA;  Wyoming Mortgage Lender/Broker License #3100

In Texas – CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 N. LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT www.sml.texas.gov. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT www.sml.texas.gov.

Satisfied with our service? Tell us here — Dissatisfied with our service? File a complaint here.  Texas Complaint Recovery Fund Notice 

© 2006-2018 Alterra Home Loans | Privacy Policy | Licensing Disclosure